I recently purchased a Honda and heard a rattle, I brought it in during my lunch hour, John Chavez test drove my car and allowed enough time for the noise to become apparent, after deciding repair was needed, he arranged a ride for me to return to work. Andy Hesley was very informative with my issues and provided me with a rental car. After my car was fixed they made sure to have it ready for me to pick up during my lunch period without delay. Their professional manor gave me a feeling that my time was important to them, and that is important to me. Their attention to detail gives me a sense of security that I am driving a safe vehicle.